{"id":948,"date":"2026-09-11T10:00:07","date_gmt":"2026-09-11T10:00:07","guid":{"rendered":"https:\/\/theledgerlabs.com\/ca\/?page_id=948"},"modified":"2026-09-11T10:37:00","modified_gmt":"2026-09-11T10:37:00","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/theledgerlabs.com\/ca\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"948\" class=\"elementor elementor-948\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c9fd8b e-flex e-con-boxed e-con e-parent\" data-id=\"1c9fd8b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-201928f e-flex e-con-boxed e-con e-child\" data-id=\"201928f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e81c60e elementor-widget elementor-widget-heading\" data-id=\"e81c60e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d11e23 e-flex e-con-boxed e-con e-parent\" data-id=\"0d11e23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71f8146 elementor-widget elementor-widget-text-editor\" data-id=\"71f8146\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\">Welcome to Ledger Labs Inc. By accessing or using our website, services, or communications, you agree to comply with these Terms and Conditions. Please read them carefully.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e342568 elementor-widget elementor-widget-heading\" data-id=\"e342568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Overview<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f894939 elementor-widget elementor-widget-text-editor\" data-id=\"f894939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\">These Terms and Conditions govern the use of Ledger Labs&#8217; website and services. They outline the types of messages users may receive, message frequency, how to opt out, and our privacy practices.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ced934a elementor-widget elementor-widget-heading\" data-id=\"ced934a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Types of Communications<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-297861e elementor-widget elementor-widget-text-editor\" data-id=\"297861e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"color: #687799; font-size: 16px;\">We may send the following types of messages:<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb633f elementor-widget elementor-widget-text-editor\" data-id=\"6cb633f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Promotional Messages<\/b><span style=\"font-weight: 400;\"> &#8211; updates about offers, new services, and exclusive content.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Informational Messages<\/b><span style=\"font-weight: 400;\"> &#8211; transactional updates, reminders, or essential service-related notices.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing Content<\/b><span style=\"font-weight: 400;\"> &#8211; campaigns, newsletters, and other marketing materials.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c838cd elementor-widget elementor-widget-text-editor\" data-id=\"2c838cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"color:#687799;\">We send commercial electronic messages in accordance with <\/span><b>Canada&#8217;s Anti-Spam Legislation (CASL)<\/b><span style=\"font-weight: 400;\">, and obtain your consent where required.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2448915 elementor-widget elementor-widget-heading\" data-id=\"2448915\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Message Frequency &amp; Rates<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db22737 elementor-widget elementor-widget-text-editor\" data-id=\"db22737\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You may receive messages <\/span><b>daily or weekly<\/b><span style=\"font-weight: 400;\">, depending on your interactions and preferences.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you receive messages by SMS, <\/span><b>message and data rates may apply<\/b><span style=\"font-weight: 400;\"> under your mobile carrier&#8217;s terms.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04b7602 elementor-widget elementor-widget-heading\" data-id=\"04b7602\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Opting Out &amp; Assistance\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc0c4f elementor-widget elementor-widget-text-editor\" data-id=\"5bc0c4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You may withdraw your consent and unsubscribe from marketing communications at any time using the unsubscribe link in any email, or by replying <\/span><b>&#8220;STOP&#8221;<\/b><span style=\"font-weight: 400;\"> to a text message. Once processed, you will no longer receive those communications.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For assistance, reply <\/span><b>&#8220;HELP&#8221;<\/b><span style=\"font-weight: 400;\"> to a text message or contact us at <\/span><a href=\"mailto:canada@theledgerlabs.com\">canada@theledgerlabs.com<\/a><span style=\"font-weight: 400;\">.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-910142b elementor-widget elementor-widget-heading\" data-id=\"910142b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. User Acknowledgment\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b877a53 elementor-widget elementor-widget-text-editor\" data-id=\"b877a53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 16px; color: #687799;\">Every user is valuable to us. Whether you are a client, partner, or visitor, we are committed to transparency and trust in all our communications. Your engagement matters, and we respect your choices.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9dbc09 elementor-widget elementor-widget-heading\" data-id=\"c9dbc09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Privacy &amp; Data Handling<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e95306c elementor-widget elementor-widget-text-editor\" data-id=\"e95306c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\">Your privacy is important to us. We collect and process data in accordance with our <a href=\"https:\/\/theledgerlabs.com\/ca\/privacy-policy\/\">Privacy Policy<\/a> and Canada&#8217;s <strong>Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong>.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dba0daa elementor-widget elementor-widget-text-editor\" data-id=\"dba0daa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\">This includes:<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-972bc25 elementor-widget elementor-widget-text-editor\" data-id=\"972bc25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We keep your information safe and secure.\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We use your data only to communicate, improve our services, and meet legal requirements.\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We will never sell or misuse your personal information.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68e0f74 elementor-widget elementor-widget-heading\" data-id=\"68e0f74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Changes to Terms<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c490c elementor-widget elementor-widget-text-editor\" data-id=\"e7c490c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 16px; color: #687799;\">We reserve the right to update these terms as needed. Any changes will be communicated on our website. Continued use of our services after modifications indicates acceptance.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c53105 elementor-widget elementor-widget-heading\" data-id=\"2c53105\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Contact Information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a26d3d elementor-widget elementor-widget-text-editor\" data-id=\"2a26d3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\">For any concerns regarding these Terms and Conditions, contact us at <a href=\"mailto:info@theledgerlabs.com\">info@theledgerlabs.com<\/a>.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb6a58 elementor-widget elementor-widget-text-editor\" data-id=\"5fb6a58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 16px; color: #687799;\">By using Ledger Labs&#8217; services, you acknowledge and agree to these Terms and Conditions.<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0594f elementor-widget elementor-widget-heading\" data-id=\"2f0594f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">9. Refunds &amp; Cancellations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7823216 elementor-widget elementor-widget-text-editor\" data-id=\"7823216\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\">We strive to provide outstanding service to our clients. However, we understand that circumstances may change. The following terms apply to refunds and cancellations:\n<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b8fd2 elementor-widget elementor-widget-text-editor\" data-id=\"b6b8fd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\"><strong>30-Day Satisfaction Guarantee<\/strong> If you are not satisfied with our services within the first 30 days of engagement, we offer a full refund with no questions asked. This applies only to first-time clients and new service agreements.\n<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-034276d elementor-widget elementor-widget-text-editor\" data-id=\"034276d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\"><strong>Eligibility for Refund:<\/strong> Refunds are considered under the following conditions:<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06379a9 elementor-widget elementor-widget-text-editor\" data-id=\"06379a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 16px; color: #687799;\">To request a refund, you must meet these conditions:<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-598db7f elementor-widget elementor-widget-text-editor\" data-id=\"598db7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-size: 16px; color: #687799;\">You can make the request within 30 days of your initial payment.<\/span><\/li><li><span style=\"font-size: 16px; color: #687799;\">The service was not completely delivered as promised.<\/span><\/li><li><span style=\"font-size: 16px; color: #687799;\">(Optional) You provide a reason for your dissatisfaction for our internal review.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-563d21c elementor-widget elementor-widget-text-editor\" data-id=\"563d21c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #687799;\"><b>Note:<\/b> <i><span style=\"font-weight: 400;\">The 30-day refund policy does not apply to one-time consultations, completed training sessions, or any service already marked &#8220;completed.&#8221;<\/span><\/i><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a3f6cc elementor-widget elementor-widget-text-editor\" data-id=\"1a3f6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"color: #687799;\"><b>To cancel a<\/b><span style=\"font-weight: 400;\"> recurring or retainer-based service, please follow these guidelines:\u00a0<\/span><\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07f3b66 elementor-widget elementor-widget-text-editor\" data-id=\"07f3b66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #687799;\">Provide written notice at least 7 business days before your next billing date.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #687799;\">We will not issue partial refunds for any unused days after cancellation, unless we agree otherwise.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-112ede4 elementor-widget elementor-widget-text-editor\" data-id=\"112ede4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 16px; color: #687799;\"><strong>Request Procedure:<\/strong> To request a refund or cancel a service, email us at <a href=\"mailto:info@theledgerlabs.com\">info@theledgerlabs.com<\/a> with the subject &#8220;<strong>Refund Request<\/strong>&#8221; or &#8220;<strong>Cancellation Request<\/strong>&#8220;. Include your full name, business name (if applicable), date of payment, and any relevant context. We typically respond within <strong>3\u20135 business days<\/strong>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Welcome to Ledger Labs Inc. By accessing or using our website, services, or communications, you agree to comply with these Terms and Conditions. Please read them carefully. 1. Overview These Terms and Conditions govern the use of Ledger Labs&#8217; website and services. They outline the types of messages users may receive, message [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-948","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/pages\/948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/comments?post=948"}],"version-history":[{"count":19,"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/pages\/948\/revisions"}],"predecessor-version":[{"id":972,"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/pages\/948\/revisions\/972"}],"wp:attachment":[{"href":"https:\/\/theledgerlabs.com\/ca\/wp-json\/wp\/v2\/media?parent=948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}