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A thriving business found its growth impeded by an oversized yet underperforming finance department. Despite a considerable investment in human resources, with a team twice the industry standard for a company of its size, financial tasks remained perennially behind schedule.
Mismanagement and a lack of clear task delegation led to a chaotic working environment, where the owner found himself dedicating upwards of 30% of his workweek to oversee and rectify departmental inefficiencies. This not only stifled the company's ability to scale but also significantly eroded the owner's personal time and well-being.
Outsourcing and process optimization transformed our struggling finance department, improving efficiency, saving costs, and freeing up valuable time for the owner to focus on growth and personal pursuits.
Brian Smith
Co-Founder
The decision to outsource the finance function marked a pivotal turn in addressing these challenges. Our initial step was a thorough business process mapping, which revealed redundant roles and overlapping responsibilities as key issues.
We redesigned the workflow to establish clear segregation of duties and implemented a streamlined process equipped with SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives for each task and role. Additionally, we introduced performance metrics to monitor efficiency and output, ensuring accountability and a focus on results.
The restructuring and outsourcing strategy bore immediate and tangible benefits
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