NetSuite applications are limitless. It’s a cloud-based ERP solution offering a holistic approach to business management.
While it is self-sufficient, it has diverse add-on features for advanced financial, customer support, supply chain, and human resource management.
These integrations expand its functionality and simplify complex business processes, making your workflow more efficient.
NetSuite integrations are a substitute for redundant labor and obsolete tasks that confine valuable resources to spreadsheets and other administrative responsibilities.
Let’s explore the best NetSuite integrations that improve business efficiency and productivity.
Key Takeaways
- 66% of businesses say ERP systems improve their operational efficiency.
- NetSuite is a cloud-based ERP system that automates diverse business processes and increases efficiency.
- There are several NetSuite integration tools, like Salesforce, Freshdesk, SuitePeople, and Zendesk.
- Automation and transparency are the top benefits offered by NetSuite integrations.
NetSuite integration tools – what they are and how they can help your business
NetSuite is an ERP solution that offers e-commerce businesses a centralized system to create an efficient workflow.
It discards the need for separate systems to run different tasks – uniting them all and making information easily accessible.
NetSuite offers several integration tools that expand its functionality, making it a more sophisticated solution for businesses across sizes.
66% of businesses say an ERP implementation has improved their operational efficiency.
The same report claimed that 62% of businesses reduced their overall costs.
Imagine having one system that reflects current inventory levels, sales information, and order details.
Wouldn’t that simplify and make supply chain management more efficient for your business?
Three methods of NetSuite integration
- NetSuite API integration
- iPaaS integration (platform as a service)
- Custom integration
5 benefits of NetSuite integration – the key reasons you should leverage NetSuite integrations
Let’s explore the 5 advantages of NetSuite integration tools. It will clarify their role in your business and overall organization workflow.
1. Automation
NetSuite integrations automate data synchronization.
AP Automation is one of the defining properties of this cloud-based system as it makes real-time data transfer possible.
It ensures your decisions are based on accurate and correct information.
It eliminates manual input and substitutes it with automation, resulting in data consistency, cost reduction, and higher efficiency.
2. Data Accuracy
Imagine making decisions based on inaccurate information. It’s a recipe for disaster.
Manual data entry can result in substantial cost damage as you could base your decisions on inaccurate or old information.
NetSuite integration supports real-time data synchronization eliminating manual data entries to help you avoid human error.
Manual data entry and other administrative tasks can easily be automated to save time and money.
3. Improved communication
NetSuite improves business communication by uniting and centralizing different systems.
It creates an environment where information is accessible to all stakeholders.
This easy flow of information helps in fast decision-making, eliminating guesswork and sharpening the business processes.
Whether it is the catalog rates, shipment details, or order statuses, both customers and suppliers are informed and updated.
4. Efficient workflow
NetSuite integrations give you a holistic view of your business processes, simplifying order tracking and improving customer satisfaction.
It makes routine operations more efficient.
It also reduces manual input, freeing you to focus on strategy and growth.
5. Informed decision making
A centralized database makes information more accessible.
You can make decisions faster when you have real-time insights into your customers, inventory levels, and sales numbers.
Information is everything in this competitive industry and NetSuite integrations offer that advantage.
7 best NetSuite integration tools you should know about
Here’s the list of the best NetSuite integration tools.
1. Salesforce
The integration of NetSuite and Salesforce is a powerful USP for many e-commerce businesses.
It allows efficient data synchronization between sales and finance departments, enhancing operational efficiency and time management.
It offers a holistic view of your customers, giving you data to create marketing campaigns.
You can use this data to evaluate customer needs and improve customer interactions.
You strengthen your CRM efforts by connecting Salesforce with NetSuite.
This integration supports bi-directional data synchronization and automates order processing and invoice generation.
Pros
- Visibility across sales and finance teams
- Reduced manual data entry
- Automation substitutes repetitive tasks and duplicated data
Cons
- Initial setup and configuration can be complex and challenging
- Negligence can cause data inconsistency
- This integration is comparatively more expensive than other CRM integrations.
Price
- Basic integration cost starts from $1500/mo
- Custom integration cost varies according to business needs
2. HubSpot
NetSuite integration with HubSpot helps businesses manage their sales, marketing, and CRM activities.
It centralizes data, ensuring data consistency and improved workflow.
You can leverage HubSpot’s AI-driven email and marketing functionality and tie it with NetSuite’s cloud ERP system.
Together these systems also help with lead generation and accurate reporting.
Pros
- Improved lead quality and high conversion rates
- Better understanding and segmentation of customers
- Efficient workflow and automation
- ROI tracking
Cons
- Data duplication is possible
- It is a learning curve for many due to several advanced features
- Expensive if you opt for higher-tier HubSpot plans
Price
- Basic integration including HubSpot Marketing Hub Professional costs $800/mo
- Custom integration depends on specific business needs
3. WooCommerce
If you want to take your online store to the next level, this integration is exactly what you need.
It allows you to track customer orders, manage inventory, and process shipments more effectively.
It centralizes your data, making it accessible and consistent across channels.
The biggest advantage of NetSuite WooCommerce integration is that it helps you reduce operational costs and create new income-generating avenues.
You can use this integration to improve sales by upselling your products or services without having to leave the NetSuite dashboard.
You can automate product updates on your website and track the real-time impact of sales on your inventory.
Pros
- It is a cheaper option for WordPress users
- It offers a level of customization
- This integration supports your scaling endeavors
Cons
- While it is simple to use, it does have a learning curve, especially when it comes to advanced customization, requiring technical expertise
- Product listings might face disruptions due to performance issues
Price
- Basic integration costs $79/mo
- Custom integration costs $199/mo
- Enterprise integration cost varies
4. Zendesk
Integrate Zendesk with NetSuite to leverage Zendesk’s CRM functionality while acquiring real-time data from NetSuite.
The integration gives you a holistic view of your customer support operations, whether it is ticket generation, customer queries, or more.
All information is directly available in NetSuite’s centralized database.
Use this integration to improve customer experience on your website and boost their retention rate.
Pros
- You can benefit from improved customer experience
- It gives clarity on customer interactions
- It also makes the support-to-billing process more efficient
Cons
- Slight negligence can cause data inconsistency
- It requires customized integration for industry-specific workflow and functionality
- It can be expensive if you choose higher-tier Zendesk plans
Price
- Basic integration costs $89 per month
- Customized integration cost varies depending on business-specific needs
5. SuiteCommerce
SuiteCommerce is an e-commerce platform that you can integrate with a core ERP system.
It gives you a unified platform for managing sales, inventory levels, and customer information.
It can easily and fully be integrated with NetSuite ERP.
You can customize your online store according to your brand guidelines and creative choice.
Pros
- Seamless exchange of data between your online store and ERP system
- It centralizes all business operations
- It offers advanced B2B and B2C features
Cons
- It is expensive if you compare the rates with third-party e-commerce websites
- It can seem too complex if you aren’t a NetSuite user
- It has limited design templates
Price
- It’s standard price starts from $999/mo
- Its customized plan varies depending on specific business needs.
6. SuitePeople
SuitePeople is a built-in human resource management tool that seamlessly integrates with the NetSuite ERP system.
It simplifies HR operations by managing payroll and employee onboarding through centralization.
It is an easy-to-use employee self-service portal.
Pros
- An efficient exchange of data between HR and other departments
- It gives you a unified system for all things related to employees
- It gives you advanced tools for analytics and reporting
Cons
- While it is a solid HR management system, there are some features that you might find missing, especially if you compare it to a standalone HR software
- It is comparatively expensive, especially if you only look at its basic version.
7. FreskDesk
By connecting Freshdesk with NetSuite you also connect support ticket information with your customer and financial data.
This integration provides a solid customer experience, ensuring high data accuracy and consistency across channels.
It allows real-time customer data synchronization, helping you create a personalized customer experience.
Pros
- It makes the customer experience on your website more personalized
- It gives visibility to all customer interactions
- It is an affordable option, especially for medium-sized or growing businesses
Cons
- It has limited customization
- It does experience delays in data synchronization, especially when the volume of data is high
- It requires technical support for additional setup
Price
- Basic integration costs $29/mo
- Customized integration costs $49/mo
- Enterprise integration cost varies depending on specific business requirements
The bottom line
NetSuite is a cloud-based ERP solution that offers various add-on features to enhance its functionality.
NetSuite integration tools improve business processes, increasing efficiency and productivity.
Whether it is Salesforce integration for enhanced CRM features or SuitePeople role in centralizing all HR operations, NetSuite integrations help businesses meet specific needs.
It is best to seek professional support for NetSuite integrations.
Ledger Labs has the experience and expertise to help you with that.
Book a consultation appointment with us to find out more.
