- CA : 1001 Wilshire Bovd, Los Angeles, CA 90017
- NY: 1178 Broadway, 3rd Floor #3067, New York, NY 10001
Late payments don’t just hurt cash flow; they quietly drain 3–8% of your revenue through missed deductions, aged invoices, and disputes nobody’s tracking.
Our accounts receivable management services take the full receivables cycle off your team: invoicing, collections, credit management, cash application, and AR reporting handled on cadence by CPA-supervised specialists inside your existing accounting system.
Happy Clients
Years in industry
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Ledger Labs provides accounts receivable management services that cover every step from sending invoices to receiving cash and reconciling balances. Many businesses we work with have small gaps in several processes, leading to a 60-day Days Sales Outstanding (DSO). Below is a summary of our functions.
We handle your invoicing from start to finish, setting up recurring invoice schedules, automating delivery in QuickBooks, NetSuite, Xero, or Odoo, and ensuring same-day invoice dispatch. Standardized invoice layouts, payment terms, and remittance instructions eliminate the most common reasons clients delay payment.
Collections work best on a structured cadence. We run a 3-stage dunning sequence on every overdue invoice: a friendly reminder at day 7, a firmer follow-up with a payment link at day 15, and escalation at day 30. Each stage is logged for a full audit trail.
We evaluate the creditworthiness of new customers before offering favorable terms, reviewing credit reports, payment history, and recommending credit limits. For existing customers, we monitor payment behavior to flag deteriorating credit risk. We also help you build a documented credit policy that defines terms, deposits, and credit holds.
Cash application matching payments to the correct open invoices consumes hours for most accounting teams. We reconcile payments daily, resolve partial payments and misapplied amounts, and close the AR ledger monthly with no suspense balances. You receive a weekly AR aging report and a monthly AR health report.
B2B collections differ from what collections agencies do. We focus on accounts receivable collections before invoices age past the relationship-damage point, managing disputes (short-pays, pricing disagreements) and deductions (chargebacks, promotional claims) before they become write-offs. Unmanaged, these typically consume 3–8% of revenue. Handled by CPA-supervised analysts, not call-center operators.
Your AR data should live in one system, not multiple spreadsheets. We manage receivables natively inside NetSuite AR, QuickBooks AR, Xero AR, and Odoo AR, and integrate with Bill.com, Ramp, and Brex for payment capture. That eliminates double-entry, enables real-time AR visibility, and keeps cash application automated.
Your AR is your most predictable source of cash if tracked correctly. We build a rolling 13-week cash flow forecast anchored to your actual AR aging and historical collection patterns, so you know what's hitting the bank in weeks 1, 4, and 8. That feeds working capital decisions directly.
Accounts receivable should create steady cash flow, but for many US businesses earning $1 million to $20 million, it often slows growth. Late payments delay payroll, incorrect invoices lead to disputes, and poor collections result in losses. At Ledger Labs, we simplify accounts receivable management with tailored solutions that accelerate collections and stabilize cash flow, so you can focus on growth.
According to Atradius’s 2025 Payment Practices Barometer for the US, the average B2B invoice is paid 54 days after issuance, with 55% of invoices reported as overdue. The businesses we assist typically see improvements within 60 to 90 days by fixing the processes that cause delays.
Our accounts receivable (AR) management process has three phases with specific time frames and deliverables. In the first 30 days, we focus on learning about your current system and will not change anything or start invoicing your customers until then. After that, we aim for monthly improvements.
We conduct a full AR audit before touching any invoices. We review the last 6 months of invoicing (open and paid), build a month-by-month DSO trend line, analyze AR aging across 0–30, 31–60, 61–90, and 90+ day buckets, review collection history, and document your existing credit policy. At day 10, you receive a written AR Baseline Report covering five items: current DSO versus US B2B benchmarks, write-off rate as a percentage of revenue, the top 5 aged invoices and revenue at risk, the top 3 process gaps identified, and a prioritized list of revenue-recovery opportunities ranked by dollar impact.
Phase 2 is where we build the AR workflow that runs your receivables going forward. We configure invoicing automation inside QuickBooks, NetSuite, Xero, or Odoo so invoices dispatch automatically when work completes or billing cycles close. We design your 3-stage dunning sequence (day 7 reminder, day 15 follow-up, day 30 escalation) with logged touchpoints, establish a weekly AR aging review, define cash application rules for partial payments and misapplied amounts, and document the full workflow in your SOP library. By day 30, your AR has a repeatable, auditable workflow.
From day 31, your AR is actively managed by a dedicated AR analyst supported by a senior controller. The analyst handles daily work: weekly collections touches, invoice tracking, dispute investigation, and daily cash application, so payments match open invoices the same day. You receive two recurring reports: a weekly AR aging snapshot showing bucket movement and newly escalated invoices, and a monthly AR Health Report covering DSO trend, collection rate, aged receivables resolved, disputes closed, and write-off rate. Every month, you see what moved, what's stuck, and what's next.
Ledger Labs provides accounts receivable management services to US businesses across four primary verticals: ecommerce brands, SaaS companies, manufacturing and distribution firms, and professional services. AR challenges look very different by industry. What breaks receivables for a Shopify seller is not what breaks them for a manufacturer on Net 60 terms. Generic AR services often fail because they apply a one-size-fits-all process to industries with fundamentally different billing mechanics, payment behavior, and dispute patterns.
Ecommerce AR is rarely about chasing overdue customer invoices; it's about reconciling platform settlements and recovering revenue lost to deductions.
SaaS AR is driven by subscription billing mechanics, not one-off invoicing. Most SaaS companies write off 3–8% of MRR annually because no one actively recovers failed payments.
Manufacturing AR involves the largest invoice values and the longest payment terms. Net 60 and Net 90 are standard, and large customers routinely push terms further.
Professional services AR lives at the intersection of project accounting and billing.
Ledger Labs is a professional receivables management firm built for US businesses in the $1M–$20M revenue range, not a generalist bookkeeping shop that handles AR as an afterthought. We have been in practice for 12+ years and have served 2,246+ clients across ecommerce, SaaS, manufacturing, and professional services. Engagements are led by Gary Jain, CPA and IRS Enrolled Agent, supported by a 76+ member team of AR analysts, controllers, and accounting specialists.
What separates a dedicated accounts receivable management company from a general accounting firm is specialization in the receivables cycle itself, invoicing cadence, dunning structure, credit policy, dispute management, cash application, and AR reporting handled by staff who work on AR every day.
Our credibility is verified externally: Ledger Labs is an active partner of six accounting and fintech platforms, Brex, Odoo, Finale Inventory, Sage (Inventory Planner), InFlow, and OnRamp Funds. Each partnership required independent verification of our capabilities, and we are listed on each partner’s official directory.
Most businesses have a silent revenue leak, with invoices sent late, follow-ups missed, and aged balances piling up unnoticed. We make sure every invoice goes out on time and every overdue account gets chased on cadence. In one recent engagement, we recovered $18K in missed deductions a prior accountant had overlooked.
AI flags payment risk before invoices age. Machine learning models score every customer based on payment history, predict which invoices are likely to drift past terms, and surface early warning signs of deteriorating credit. You get prescriptive insights, not just reports, so risk gets acted on before it becomes a write-off.
Cash application is the highest-volume, lowest-judgment task in AR and the one most teams still do manually. Our automated matching engine clears 85%+ of payments without human intervention, handling partial payments, multi-invoice remittances, and short-pays through rule-based logic. Exceptions get same-day resolution. Your AR ledger closes cleanly, daily.
Invoices become bad debt when they age past 120 days without structured recovery. We prevent that with upfront credit evaluation, documented credit limits, and a proactive 3-stage dunning sequence. Write-off rates drop meaningfully within the first two quarters, typically from 4–6% of revenue down to under 2%.
Static dunning treats every customer the same way. Ours doesn't. Workflows adjust cadence and tone based on payment behavior, tightening for chronically late payers, easing for reliable customers on longer cycles, escalating high-value overdue accounts to direct outreach. Higher collection rates without the relationship damage of one-size-fits-all chasing.
You get live dashboards, not static month-end reports. Current AR aging, collection rate, cash application status, and open disputes are visible in real time. Predictive DSO models forecast rolling 13-week cash flow with confidence intervals based on actual customer payment behavior, not guesswork.
We run invoicing, tracking, and reconciliation inside your existing accounting system, QuickBooks, NetSuite, Xero, or Odoo. Everything stays in one place. Invoices go out on cadence, overdue balances trigger automated follow-ups with logged touchpoints, and every action is documented with a full audit trail.
Late payments create compliance risk when they cascade into missed payroll, delayed vendor payments, or inaccurate regulatory filings. Our AR specialists align every collection's touchpoint with federal business collection guidelines and industry norms, protecting your compliance posture while keeping customer relationships professional.
AR is a cash flow discipline, not a clerical task. We optimize credit policies, refine payment terms by customer segment, benchmark your DSO against industry norms, and build AR strategies that support expansion, whether that's hiring, inventory, or funding the next round.
Chasing overdue invoices pulls finance teams away from work that actually moves the business. When you outsource AR to professionals, the burden shifts and so do the secondary benefits: cleaner data, tighter cash flow discipline, and less exposure to bad debt. Here’s what changes.
Chasing overdue invoices adds zero strategic value. Professional AR services take the full burden off your team, follow-ups, reminders, cash application, and escalations, all handled on cadence. Your finance team stops updating aging reports manually and starts focusing on forecasting, investor reporting, and decisions that actually move the business forward.
Late payments disrupt payroll, hiring, and vendor commitments. With dedicated AR, invoices are monitored daily, payments are applied to open balances in real time, and your aging stays current, not drifting. The result: predictable incoming cash, a tighter working capital position, and fewer cash flow gaps that force expensive short-term borrowing.
Unpaid invoices hit your bottom line once they age past 120 days. Professional AR managers assess creditworthiness upfront, track payment behavior across your customer base, and recover accounts before they write off. Disputes get resolved early, deductions get investigated, and bad debt rates typically drop within the first two quarters.
You work hard to bring in revenue, but late payments and unpaid invoices create unnecessary stress. Chasing clients for payment isn’t just frustrating; it pulls time away from growing the business.
Outsourced accounts receivable management services shift that work to professionals, so you can focus on scaling, strengthening customer relationships, and building long-term financial stability.
Late payments cause payroll delays, missed vendor payments, and stalled growth. With dedicated AR management, invoices never go unnoticed. Reminders go out on cadence, payments arrive on schedule, and cash flow becomes predictable. You make business decisions with confidence because your incoming revenue is secure and measurable, not a guessing game.
Learning AR software and implementing automation shouldn’t be one more thing to worry about. Outsourcing gives you access to AI-driven insights, automated collection systems, and industry best practices without investing in expensive tools or training an internal team. You get enterprise-grade AR technology without the headaches of managing it yourself.
Every unpaid invoice is money you’ve earned but haven’t received. Outsourced AR teams monitor payment trends, assess client creditworthiness, and prevent late payments before they happen. When invoices do go overdue, they handle collections professionally, protecting your revenue while keeping customer relationships intact.
Asking for money can feel awkward, especially with customers you’ve worked hard to build relationships with. An outsourced AR service acts as a neutral third party, handling collections firmly but professionally. Clients pay on time, goodwill stays intact, and you never have to risk a valuable partnership over a payment delay.
Hiring and training an in-house AR team is expensive, especially for growing businesses. Outsourcing gives you access to experienced professionals at a fraction of the cost. As you scale, your AR service scales with you, no new hires, no new software. Whether you process 50 invoices or 500, operations stay efficient.
When evaluating accounts receivable management providers, the differences show up across nine concrete capabilities. Here’s how Ledger Labs compares to typical AR service providers.
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My main problem always has been to know my accurate profits & this is precisely what Ledger Labs helped me with. They went through my entire supply chain costs, my monthly operational expenses, and COGS and got me the correct costing of my goods and the cost of running the business. Now I know how much I need to sell & at what price I should sell it to be profitable.
Ariel Robinson CEO & Founder