Bookkeeping Services for BigCommerce Sellers
To run a successful BigCommerce store, focus on growth, customers, and products instead of complicated spreadsheets. Dealing with multiple payment methods, regular refunds, and fast-moving inventory can overwhelm standard bookkeeping.
Our team, led by qualified accountants, provides expert bookkeeping for your BigCommerce store. We make sure your records are accurate, tax-ready, and reflect how your store operates. This way, you can concentrate on scaling your business instead of worrying about numbers.
2,246+
Clients served
12 +
Years in industry
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Strong team
WHAT WE FIX
BigCommerce Bookkeeping Challenges We Solve
Handling bookkeeping for a BigCommerce store is different from managing a traditional business. With multiple payment gateways, regular refunds, changing inventory, and varying tax rules, many store owners find themselves overwhelmed with spreadsheets instead of focusing on growth. Here's how we help.
Problem: Cash flow and true profit are invisible without a clear financial picture.
Fix: We deliver clean reporting, so you finally know what you're actually making.
Problem: Hours go into spreadsheets instead of growing your store.
Fix: We automate the reconciliation work, so your time goes back to the business.
Problem: Returns and disputes are hard to trace back to the original sale.
Fix: We map every refund and chargeback to its order, so nothing gets lost.
Problem: Inaccurate inventory tracking means your cost of goods sold is wrong.
Fix: We track inventory accurately, so your COGS reflects reality.
Problem: Multi-state tax rules are confusing and easy to get wrong.
Fix: We keep you compliant and audit-ready across every state you sell in.
Problem: Stripe, PayPal, and other processors never quite match your books.
Fix: We reconcile every gateway against your bank activity, cleanly.
WHAT WE HANDLE
BigCommerce Bookkeeping Services That Cover Everything You Need
BigCommerce bookkeeping is different from traditional bookkeeping. It involves reconciling payment gateways, tracking inventory across different sales channels, and ensuring you comply with tax laws in various states. Our team, which focuses on BigCommerce, takes care of all these tasks for you.
- Order-to-GL Reconciliation
Every order reconciled across your storefronts, including Multi-Storefront and B2B Edition orders on price lists or purchase orders, so sales, discounts, shipping, taxes, and fees tie back to bank activity and the general ledger with a clear audit trail.
- Payment Gateway Reconciliation
Payouts often arrive from several gateways at once, such as PayPal powered by Braintree, Stripe, and Amazon Pay, each on its own schedule. We match every payout to its orders, with fees, refunds, and chargebacks posted to the right accounts.
- Inventory & COGS Monitoring
SKU-level costs tracked using FIFO or weighted average, so inventory adjustments and write-offs tie to the general ledger, and your true profitability is finally visible.
- Sales Tax Compliance
Sales tax mapped to liability accounts, filing calendars tracked, and reports prepared to match agency filings, audit-ready across every state you sell in.
- Refunds, Discounts & Chargebacks
Refunds mapped to revenue reversals with tax and COGS adjusted accordingly, and chargebacks tied back to the original order, not lumped into generic expense.
- Multi-Channel & Multi-Currency Mapping
Storefront, POS, and marketplace sales tracked separately, with foreign currency sales and FX gains and losses posted clearly, so channel performance stays readable.
- Financial Reports & Insights
Clean P&L, balance sheet, and cash flow with views into GMV, returns, discounts, AOV, and gross margin by channel, not generic statements you have to interpret yourself.
- Fraud Checks & Error Reduction
High-volume transaction reviews flag duplicate charges, unusual refund patterns, and mismatched payouts early, with clear next steps, before they become losses you discover at close.
- Payroll & Team Payments
Warehouse, fulfillment, and office staff recorded correctly, with payroll summaries tied to your bank and GL and employer taxes posted where they belong, so labor shows up in your margins, not just your bank balance.
- Technology & Integrations
Direct integration with BigCommerce, QuickBooks, Xero, and your payment processors, so entries land in the right accounts on the first pass, no CSV cleanup at month-end
HOW IT WORKS
What Working With Our BigCommerce Accountants Looks Like
BigCommerce Accounting Assessment
We start by reviewing your BigCommerce setup, including storefronts, customer groups and price lists, payment gateways, and inventory tracking, to see where the numbers stop lining up. We surface what's broken before it costs you more.
Reconciliation & System Setup
We tie every order to your bank activity and general ledger, set up SKU-level COGS tracking, and connect BigCommerce to QuickBooks or Xero, including B2B invoices on payment terms flowing into accounts receivable, so entries land in the right accounts automatically.
Tax & Multi-Channel Cleanup
We map your sales tax obligations across every state you sell in, and if you sell across storefront, POS, or marketplaces, we separate each channel into its own clean set of numbers.
Real-Time Reporting & Insights
You get up-to-date dashboards on cash flow, margins, and performance by storefront and channel, plus a dedicated point of contact, so you always know your numbers and can plan your next move with confidence.
Reviews
Here's What Happens When You Work With Us!
5.0
From 20 reviews
Patrick Hensley
Head of Product at AtlasPeak Technologies
reviewed on 27/3/2026
Fractional CFO Service that made financial planning easier
Hiring a full-time CFO wasn’t practical for us, but we still needed high-level financial guidance. Ledger Labs’ fractional CFO service gave us exactly that. They helped us set budgets, improve cash flow management, and prepare for investor discussions.
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Kevin Hollis
Senior executive at Canyon Peak Outfitters
reviewed on 17/7/2026
Great Experience with Ecommerce Accounting
We’ve partnered with Ledger Labs for about 18 months to manage bookkeeping and ecommerce accounting. Selling across Shopify and Amazon made reconciliation challenging, and our reports were never completely accurate. Their team streamlined the entire process and helped us understand where our profits were actually coming from. They’re easy to reach, communicate clearly, and resolve issues quickly.
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Ian Delaney
Project Assistant at Fairmont Systems Inc
reviewed on 20/6/2026
Great Bookkeeping Support
We’ve been working with their bookkeeping team for a little over 2 years. Before that, our books were constantly behind, and I never felt confident looking at our financial reports. The team helped clean up historical transactions and built a process that keeps everything updated each month.
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Reviews (38)
5.0
Trevor James
May 08
We contacted Ledger Labs when our QuickBooks records became difficult to manage internally. There were duplicate entries, unreconciled transactions, and several months of pending bookkeeping work. Their team handled the cleanup process professionally and explained every correction clearly. After the cleanup, they also helped us establish a monthly bookkeeping workflow that made reporting much more organized.
Jason Carter
Apr 25
Ledger Labs has been a reliable accounting partner for our business. Their team is responsive, organized, and always delivers work on time. Highly recommended for startups and growing companies.
Gregory Walsh
Apr 04
We run a mid-sized Shopify store, and our books were always a mess, especially with payouts and fees. Ledger Labs cleaned everything up, and now our monthly reports actually make sense. It’s much easier to see where we’re making money and where we’re not.
What Makes Our BigCommerce Bookkeeping Different
Many payment options, selling on multiple platforms, and fast-moving inventory make BigCommerce complex. Most bookkeepers can’t handle this level of complexity, but we can.
| Feature | Ledger Labs' Bookkeeping Services for BigCommerce | Other Services |
|---|---|---|
| Order to GL Reconciliation | Every BigCommerce order batch ties back to bank activity and the general ledger. Sales, discounts, shipping income, taxes, and fees reconcile to platform reports with a clear audit trail. | Month end bulk entries. Discounts, fees, and shipping bundled together. Variances show up with no reliable path back to individual orders. |
| Sales and Revenue Tracking | Revenue segmented by product group, channel, and promotion. Gross, returns, and net clearly separated so trends are easy to read. | Single revenue line. Returns and promotions distort totals. Trend analysis requires manual spreadsheets. |
| Payment Gateway Reconciliation | Payouts from Stripe, PayPal, Amazon Pay, and others matched to orders. Fees, refunds, and chargebacks posted to the correct accounts. Ending balances agree to statements. | Deposits booked as income on receipt. Fees estimated later. Suspense accounts grow and require cleanup during close. |
| Refunds, Discounts, and Chargebacks | Refunds mapped to revenue reversals, taxes adjusted, and COGS reversed when applicable. Chargebacks posted with related fees and linked to the original order. | Refunds recorded as negative sales only. Tax and COGS reversals missed. Chargebacks treated as generic bank expense. |
| Inventory and COGS Accuracy | SKU level costs tracked with your chosen method, such as FIFO or weighted average. Receipts, adjustments, and write offs tie to sub ledgers and the GL. | COGS based on rough percentages. Unit costs drift. Inventory and GL do not match at close. |
| Expense and Vendor Management | Vendor bills captured, coded, and matched to purchase orders or receipts. Recurring expenses reviewed so cash outflows stay predictable. | Bills entered without matching or coding standards. Recurring costs fluctuate. Forecasting remains unclear. |
| Sales Tax Compliance | Sales tax mapped to liability accounts. Filing calendars tracked. Reports prepared to match agency filings and portal totals. | Sales tax held in revenue or posted unevenly. Filing amounts differ from collected amounts. Notices and penalties become common. |
| Financial Reports and Insights | Clean P and L, balance sheet, and cash flow with supporting schedules. Views for GMV, net sales, returns, discounts, AOV, and gross margin by channel. | Generic statements with limited detail. Drivers of change are not obvious. Decisions rely on guesswork. |
| Cash Flow Visibility | Collections, payouts, inventory buys, and operating spend shown by week and month. Owners can see when cash tightens and why. | Cash described after the fact. No clear timing on payouts or inventory purchases. Surprises near payroll or tax dates. |
| Multi Channel Mapping | Storefront, POS, and marketplaces tracked separately. Each channel posts to its own revenue, fee, and tax lines for clear performance views. | All channels combined into one revenue account. Fees mixed in. Channel performance cannot be isolated. |
| Multi Currency and FX | Foreign currency sales and payouts translated with recorded rates. FX gains and losses posted clearly so margins remain readable. | Foreign activity booked at deposit value only. FX differences hidden in miscellaneous expense. |
| Month End Close Checklist | Bank, gateways, inventory, receivables, payables, and tax reconciled. Source reports attached. Reviews logged for continuity and audits. | Ad hoc close using spreadsheets. Limited support for entries. Rework increases at year end. |
| Technology and Integrations | Direct work with BigCommerce plus accounting tools like QuickBooks and Xero, and processors like Stripe and PayPal. Entries land in the right accounts on first pass. | CSV imports with reconciliation steps. Data posted to catch all accounts. Fixes required each month. |
| Fraud Checks and Error Reduction | High volume reviews flag duplicate charges, unusual refunds, and mismatched payouts. Issues are raised early with clear next steps. | Irregular activity noticed late. Corrections handled after the month is closed. |
| Payroll and Team Payments | Contractors and staff recorded correctly. Payroll summaries tie to bank and GL. Employer taxes and benefits posted to the right cost centers. | Lump sum payroll and contractor entries. Taxes and benefits posted later. Cost centers lack accuracy. |
| Flat Monthly Pricing | One predictable monthly fee covers bookkeeping for BigCommerce, reconciliations, close support, and report delivery. No surprise add ons. | Hourly billing and per task adders. Costs increase when you ask for help. |
Team You Can Count On
Gary Jain
Founder & CEO
Gary is the Founder & CEO of Ledger Labs, which he started in 2014. With over a decade in accounting, he oversees CFO services, ERP accounting, and finance automation for ecommerce, CPG, and manufacturing businesses in the United States.
Allison Rinehimer
CPA | Operations Manager
Allison is a Certified Public Accountant (CPA) and a member of the AICPA. She oversees operations at Ledger Labs, ensuring accurate, compliant financials for our clients. With experience in both public and private accounting, she builds scalable systems that support fast-growing ecommerce businesses.
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FAQ
BigCommerce Bookkeeping Questions We Get A Lot
1. What does bookkeeping for BigCommerce sellers actually involve?
Our bookkeeping for BigCommerce sellers means reconciling every order to your bank and payment gateways, tracking inventory and COGS at the SKU level, managing sales tax across states, and delivering financial reports you can act on. It’s different from generic bookkeeping because BigCommerce’s transaction data, discounts, refunds, multi-channel sales, and gateway fees don’t map cleanly to a simple bank deposit.
2. Why can't my regular bookkeeper handle my BigCommerce store?
At Ledger Labs, we treat ecommerce accounting as different from regular bookkeeping. It involves multiple payment gateways, frequent refunds, and fast-moving inventory, which require special attention. A general approach can hide your actual profits and lead to incorrect sales tax filings. Accounting that specializes in BigCommerce sorts through these details at the transaction level.
3. Can you reconcile multiple payment gateways?
Ledger Labs reconciles multiple payment gateways: we match your payouts from Stripe, PayPal, Amazon Pay, and other processors to your actual orders. This includes fees, refunds, and chargebacks posted to the correct accounts. As a result, your bank balance and your records will finally match.
4. Do you handle sales tax for BigCommerce stores?
Ledger Labs handles sales tax for BigCommerce stores. We identify your sales tax responsibilities in every state where you need to pay, help you keep your filing deadlines on track, and create reports based on what you actually collected. Many BigCommerce sellers come to us for help with multi-state sales tax issues. See our full sales tax services for more details.
5. Can you track inventory and COGS accurately?
Ledger Labs tracks BigCommerce inventory and COGS with SKU-level costing (FIFO or weighted average), so your cost of goods sold reflects real inventory movement, not a rough estimate. This is usually where sellers discover their real margins are different from what they assumed.
6. Do you consolidate BigCommerce with other sales channels?
Ledger Labs consolidates BigCommerce with your other sales channels. If you also sell through a marketplace such as Amazon, Walmart, Target Plus, or eBay, a POS, or other storefronts, we separate each channel into its own clean numbers while still giving you one consolidated view, so you can see which channels actually perform. See our full ecommerce accounting services for the multi-channel picture.
7. Can you connect BigCommerce to QuickBooks or Xero?
Ledger Labs connects BigCommerce to QuickBooks and Xero with clean integrations, so order and payout data flows in automatically, no manual CSV imports or cleanup at month-end.
8. Do you check for fraud or unusual transactions?
Ledger Labs checks BigCommerce transactions for fraud and anomalies. We run high-volume transaction reviews that flag duplicate charges, unusual refund patterns, and mismatched payouts early, with clear next steps, instead of discovering the loss at close.
9. What does bookkeeping for BigCommerce sellers cost?
BigCommerce bookkeeping costs depend on your order volume, number of sales channels, and whether you need payroll handled too, so published “average” figures rarely match what you’ll actually pay. Rather than bill hourly, Ledger Labs scopes your needs and quotes a clear flat monthly fee. See our starting plans on the pricing page.
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Between Stripe, PayPal, and Amazon Pay, I never knew which payout matched which orders; every month was a guessing game. Ledger Labs reconciled every gateway down to the fee. For the first time, my books actually explain themselves instead of leaving me confused.
Emeric Vasilenko Founder