- CA : 1001 Wilshire Blvd, Los Angeles, CA 90017
- NY: 1178 Broadway, 3rd Floor #3067, New York, NY 10001
To run a successful BigCommerce store, focus on growth, customers, and products instead of complicated spreadsheets. Dealing with multiple payment methods, regular refunds, and fast-moving inventory can overwhelm standard bookkeeping.
Our team, led by a CPA and IRS Enrolled Agent, provides expert bookkeeping for your BigCommerce store. We make sure your records are accurate, tax-ready, and reflect how your store operates. This way, you can concentrate on scaling your business instead of worrying about numbers.
2000 +
Happy Clients
12 +
Years in industry
150 +
Strong team
Handling bookkeeping for a BigCommerce store is different from managing a traditional business. With multiple payment gateways, regular refunds, changing inventory, and varying tax rules, many store owners find themselves overwhelmed with spreadsheets instead of focusing on growth. Here's how we help.
Problem: Cash flow and true profit are invisible without a clear financial picture.
Fix: We deliver clean reporting, so you finally know what you're actually making.
Problem: Hours go into spreadsheets instead of growing your store.
Fix: We automate the reconciliation work, so your time goes back to the business.
Problem: Returns and disputes are hard to trace back to the original sale.
Fix: We map every refund and chargeback to its order, so nothing gets lost.
Problem: Inaccurate inventory tracking means your cost of goods sold is wrong.
Fix: We track inventory accurately, so your COGS reflects reality.
Problem: Multi-state tax rules are confusing and easy to get wrong.
Fix: We keep you compliant and audit-ready across every state you sell in.
Problem: Stripe, PayPal, and other processors never quite match your books.
Fix: We reconcile every gateway against your bank activity, cleanly.
BigCommerce bookkeeping is different from traditional bookkeeping. It involves reconciling payment gateways, tracking inventory across different sales channels, and ensuring you comply with tax laws in various states. Our team, which focuses on BigCommerce, takes care of all these tasks for you.
Every order batch tied back to bank activity and the general ledger, sales, discounts, shipping, taxes, and fees reconciled to platform reports with a clear audit trail, not bulk month-end entries.
Payouts from Stripe, PayPal, Amazon Pay, and other processors matched to orders, with fees, refunds, and chargebacks posted to the right accounts.
SKU-level costs tracked using FIFO or weighted average, so inventory adjustments and write-offs tie to the general ledger, and your true profitability is finally visible.
Sales tax mapped to liability accounts, filing calendars tracked, and reports prepared to match agency filings, audit-ready across every state you sell in.
Refunds mapped to revenue reversals with tax and COGS adjusted accordingly, and chargebacks tied back to the original order, not lumped into generic expense.
Storefront, POS, and marketplace sales tracked separately, with foreign currency sales and FX gains and losses posted clearly, so channel performance stays readable.
Clean P&L, balance sheet, and cash flow with views into GMV, returns, discounts, AOV, and gross margin by channel, not generic statements you have to interpret yourself.
High-volume transaction reviews flag duplicate charges, unusual refund patterns, and mismatched payouts early, with clear next steps, before they become losses you discover at close.
Contractors and staff recorded correctly, payroll summaries tied to your bank and GL, and employer taxes posted where they belong.
Direct integration with BigCommerce, QuickBooks, Xero, and your payment processors, so entries land in the right accounts on the first pass, no CSV cleanup at month-end
We start by reviewing your store's setup, payment gateways, inventory tracking, multi-channel sales, and current reconciliation process, to see where the numbers stop lining up. We surface what's broken before it costs you more.
We tie every order to your bank activity and general ledger, set up SKU-level COGS tracking, and integrate your BigCommerce store directly with QuickBooks or Xero, so entries land in the right accounts automatically.
We map your sales tax obligations across every state you sell in, and if you sell across storefront, POS, or marketplaces, we separate each channel into its own clean set of numbers.
You get up-to-date dashboards on cash flow, margins, and channel performance, plus a dedicated point of contact, so you always know your numbers and can plan your next move with confidence.
Ledger Labs consistently delivered high-quality work on time, demonstrating their reliability and commitment to meeting deadlines. Their punctuality in delivering reports and updates helped maintain smooth business operations and strategic planning. Their ability to adapt to changing needs and provide flexible solutions was a standout feature. Whether it was adjusting the scope of work or refining financial processes, Ledger Labs showcased a strong commitment to meeting the evolving needs of the business.
CFO | IRS Enrolled Agent
Gary started Ledger Labs in 2014 and has helped over 2,000 ecommerce businesses improve their finances. He focuses on CFO services, setting up ERP systems such as NetSuite, Odoo, and QuickBooks, and automating financial processes for growing online brands.
Operations Manager
Allison is a Certified Public Accountant (CPA) and a member of the AICPA. She oversees operations at Ledger Labs, ensuring accurate, compliant financials for hundreds of clients. With experience in both public and private accounting, she builds scalable systems that support fast-growing ecommerce businesses.
Accountant
Matt brings 7+ years of accounting experience across ecommerce, SaaS, and technology. He specializes in financial reporting, month-end close management, and ERP implementations (including NetSuite transitions). Matt ensures our clients get accurate, timely financials they can rely on for growth decisions.
Many payment options, selling on multiple platforms, and fast-moving inventory make BigCommerce complex. Most bookkeepers can’t handle this level of complexity, but we can.
| Feature | Ledger Labs’ Bookkeeping Services for BigCommerce | Other Services |
|---|---|---|
| Order to GL Reconciliation | Every BigCommerce order batch ties back to bank activity and the general ledger. Sales, discounts, shipping income, taxes, and fees reconcile to platform reports with a clear audit trail. | Month end bulk entries. Discounts, fees, and shipping bundled together. Variances show up with no reliable path back to individual orders. |
| Sales and Revenue Tracking | Revenue segmented by product group, channel, and promotion. Gross, returns, and net clearly separated so trends are easy to read. | Single revenue line. Returns and promotions distort totals. Trend analysis requires manual spreadsheets. |
| Payment Gateway Reconciliation | Payouts from Stripe, PayPal, Amazon Pay, and others matched to orders. Fees, refunds, and chargebacks posted to the correct accounts. Ending balances agree to statements. | Deposits booked as income on receipt. Fees estimated later. Suspense accounts grow and require cleanup during close. |
| Refunds, Discounts, and Chargebacks | Refunds mapped to revenue reversals, taxes adjusted, and COGS reversed when applicable. Chargebacks posted with related fees and linked to the original order. | Refunds recorded as negative sales only. Tax and COGS reversals missed. Chargebacks treated as generic bank expense. |
| Inventory and COGS Accuracy | SKU level costs tracked with your chosen method, such as FIFO or weighted average. Receipts, adjustments, and write offs tie to sub ledgers and the GL. | COGS based on rough percentages. Unit costs drift. Inventory and GL do not match at close. |
| Expense and Vendor Management | Vendor bills captured, coded, and matched to purchase orders or receipts. Recurring expenses reviewed so cash outflows stay predictable. | Bills entered without matching or coding standards. Recurring costs fluctuate. Forecasting remains unclear. |
| Sales Tax Compliance | Sales tax mapped to liability accounts. Filing calendars tracked. Reports prepared to match agency filings and portal totals. | Sales tax held in revenue or posted unevenly. Filing amounts differ from collected amounts. Notices and penalties become common. |
| Financial Reports and Insights | Clean P and L, balance sheet, and cash flow with supporting schedules. Views for GMV, net sales, returns, discounts, AOV, and gross margin by channel. | Generic statements with limited detail. Drivers of change are not obvious. Decisions rely on guesswork. |
| Cash Flow Visibility | Collections, payouts, inventory buys, and operating spend shown by week and month. Owners can see when cash tightens and why. | Cash described after the fact. No clear timing on payouts or inventory purchases. Surprises near payroll or tax dates. |
| Multi Channel Mapping | Storefront, POS, and marketplaces tracked separately. Each channel posts to its own revenue, fee, and tax lines for clear performance views. | All channels combined into one revenue account. Fees mixed in. Channel performance cannot be isolated. |
| Multi Currency and FX | Foreign currency sales and payouts translated with recorded rates. FX gains and losses posted clearly so margins remain readable. | Foreign activity booked at deposit value only. FX differences hidden in miscellaneous expense. |
| Month End Close Checklist | Bank, gateways, inventory, receivables, payables, and tax reconciled. Source reports attached. Reviews logged for continuity and audits. | Ad hoc close using spreadsheets. Limited support for entries. Rework increases at year end. |
| Technology and Integrations | Direct work with BigCommerce plus accounting tools like QuickBooks and Xero, and processors like Stripe and PayPal. Entries land in the right accounts on first pass. | CSV imports without reconciliation steps. Data posted to catch all accounts. Fixes required each month. |
| Fraud Checks and Error Reduction | High volume reviews flag duplicate charges, unusual refunds, and mismatched payouts. Issues are raised early with clear next steps. | Irregular activity noticed late. Corrections handled after the month is closed. |
| Payroll and Team Payments | Contractors and staff recorded correctly. Payroll summaries tie to bank and GL. Employer taxes and benefits posted to the right cost centers. | Lump sum payroll and contractor entries. Taxes and benefits posted later. Cost centers lack accuracy. |
| Flat Monthly Pricing | One predictable monthly fee covers bookkeeping for BigCommerce, reconciliations, close support, and report delivery. No surprise add ons. | Hourly billing and per task adders. Costs increase when you ask for help. |
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Between Stripe, PayPal, and Amazon Pay, I never knew which payout matched which orders; every month was a guessing game. Ledger Labs reconciled every gateway down to the fee. For the first time, my books actually explain themselves instead of leaving me confused.
Emeric Vasilenko Founder